Introduction
FitnessPilot is dedicated to offering high-quality services to you while prioritizing the privacy and security of your personal information. This Privacy Policy outlines our obligations to you regarding how we manage your personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) (the Privacy Act). For more information on the Australian Privacy Principles, please visit the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information?
Personal Information is any information or opinion that can identify an individual, either directly or indirectly. This includes, but is not limited to:
- Full name
- Residential address
- Email address
- Phone number
- Payment information
- Health and fitness data
Collection of Personal Information
We collect Personal Information through various means, including:
- Direct interactions, such as account creation, email correspondence, or phone calls
- Our website myfitnesspilot.com. Through forms, cookies, and tracking technologies
- Third-party sources, such as social media platforms and marketing partners
- Fitness devices and apps connected to our platform
- Provide you with personalized fitness services and recommendations
- Manage your account and process transactions
- Communicate with you about our services and offers
Use of Personal Information
We use your Personal Information primarily to provide our services to you. This includes:
- Creating personalized workout plans and fitness goals
- Providing tailored nutrition advice
- Sending you updates, newsletters, and promotional materials (with your consent)
- Enhancing your experience with our platform
Sharing and Disclosure of Personal Information
FitnessPilot will not share your Personal Information with third parties without your explicit consent, except in the following circumstances:
- Legal obligations: We may share your information when required by law or to protect our legal rights
- Service providers: We may share information with third-party providers who assist us in delivering our services (e.g., payment processors, analytics tools)
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
Sensitive Information
Sensitive Information, such as health or medical data, will be used solely for the primary purpose for which it was collected. We will only use or disclose sensitive information with your consent or when required or authorized by law.
Data Security
We prioritize the security of your Personal Information and employ measures to protect it from unauthorized access, modification, disclosure, or loss. These measures include:
- Secure servers and storage facilities
- Encryption and security protocols for data transmission
- Restricted access to Personal Information for authorized personnel only
Retention and Disposal of Personal Information
We retain Personal Information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When Personal Information is no longer needed, we will securely dispose of or de-identify it.
Your Rights and Access to Personal Information
You have the right to access, update, or correct the Personal Information we hold about you. You may request access to your Personal Information by contacting us in writing. We may charge a reasonable fee for processing your request. To protect your information, we may require proof of identity before processing your request.
Maintaining the Quality of Your Personal Information
We strive to keep your Personal Information accurate and up-to-date. Please notify us if your Personal Information needs updating or correcting.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on our website, so please check periodically for updates.
Contact Us
If you have any questions about these Terms or our Services, please contact us at: [FitnessPilot's email address]